Training and Classes

Ellen L. Shackelford
President / Author
Motivational Speaker / Coach

Marguerite Edmonds
Co-Author Programs/Training

Increase Your Disability Awareness

Online and In-Person Education Opportunities

Through a variety of educational training modules, technical assistance programs and marketing support services, CACS works to enhance community awareness. This is based upon the needs of an aging population and the growing number of citizens with disabilities within our communities. Utilizing our personal insight and years of professional experience, we provide you with the information necessary to expand your organization’s understanding of these untapped, emerging, and lucrative market segments.

Our online training tool is an extension of the educational models we offer in-person; in addition, we are now able to offer our in-person training in a virtual setting.

Words Matter Using Appropriate Words and Communication with Meaning* by Ellen Shackelford and Marguerite Edmonds is one source which you may refer to when taking this course online.

CACS will provide disability awareness, and its adversity, inclusion, disability etiquette and disabilities obvious, not-so-obvious, how socio-cultural attitudinal barriers play a key role in our society today. The option for online courses will reflect these matters in a comprehensive online opportunity for education and resources.

Our list of available courses includes: Disability Awareness, Sensitivity Education, Etiquette, Inclusive Environments, Using Appropriate Language, Myths and Facts, and How to Provide Customer Service to People with Disabilities.

Our Mission: Connections Access Consulting Services, (CACS) LLC, is a consulting business specializing in Disability Etiquette. We focus on ensuring the awareness and unconscious injustice of an aging society through training, and programs necessary to address the importance of inclusion. Connections Access Consulting Services, LLC, works diligently to keep you informed, and up-to-date with current material and news you can use. 

Online Education

The Connections Access Consulting Services online course will provide an array of self-study material and help you examine the misconceptions and stereotypes regarding people living with disabilities and health-related illnesses. It will enhance your learning of how to omit apprehensions and awkward moments in social situations. Most people want to be sensitive and respectful but may not be knowledgeable. We have provided useful tools and strategies to raise your awareness of the largest minority group. It will introduce the constant attitudinal barriers society has placed upon the disability arena. In addition, this course will help you develop skills needed to effectively communicate, interact, and work with people with disabilities and those living with health-related illnesses.

The CACS online program has three levels. In an in-person class forum, these are two-hour sessions. However, online courses will be taken at your chosen time and are more flexible. In addition, each level may have several sections incorporated into the lesson. All course levels should be taken in sequence. Also, at the end of the course, you will receive a certificate of participation.

In-Person Training

The Connections Access Consulting Services in-person training events are typically held in two-hour sessions. …

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Our Clients

Airlie Conference Center

Alternatives, Incorporated

American Legion, Louis E. Randall Post #1997

Army Corps of Engineers (ACOE)

Arthritis Foundation

Christopher Newport University

Citizens Unity Commission

Cornell High School

First Baptist A.M.E. Church

Fort Monroe

Foster Grandparents Program

George H.W. Bush (CVN 77)

Gethsemane Baptist Church

Great Oak Housing Development

Hampton Health Department

Hampton University

Independence Resource Center

International Association of Administration Professionals

New Horizons School

North Carolina Central University

Patrick Henry Mall – Annual Disability Day (DAD)

Peninsula Center for Independent Living

Polio Foundation

Saint Leo University

SEAC Family Support Group

The HR Group

The Lett Group

Teledyne Hastings Instruments

Thomas Nelson Community College

U.S.S. Carl Vinson Navy Base

Victims Impact Panel

Victory Life Church

Wakefield Conference Center

Williamsburg James City County School

World Victory Church & Life Center