Learn how to address issues of diversity in all levels. While diversity includes people with disabilities, they are often overlooked and unconscious injustice occurs when one is confronted in communication and inclusion. The proper rules of etiquette in addressing, speaking and interacting with people with disabilities have been put together in a way to omit the fear factor. Disability Etiquette Matters is comprised of stories about actual persons living with disabilities on rules, suggestions and advice on how people with disabilities are the best guide in educating society of matters affecting their daily lives. Also by Ellen L. Shackelford, “Where Did She Go?” An essay – In Reflections on The Spiritual Journey of Caregivers, Editor, Carol Powell.